Response rates
The University of Gloucestershire’s response rate in the 2010 survey was 15.3% (compared to 11.5% in 2009), higher than the sector rate of 14.8%.
Trends by section

- UOG’s Overall experience score increased by 3.7% in 2010, better than both the sector and post-92 institution group.
- All section scores, except Learning resources and Skills and personal development, have improved since 2009.
- With the exception of Overall experience, UOG’s best section score was Teaching and Learning (70.6%).
- Excluding Learning resources, all other section scores are higher than the sector and post-92 institution group. The Learning resources score has dropped by 8.7% since 2009, 14% below the sector score. The University has been through a period of financial constraint from which it is now recovering, and it has just invested £5.3 million in new Media and Arts resources and facilities. New Students’ Union facilities will also improve student experience in the future..
Faculty comparison
The results for question 14 are shown by faculty below. For the first time there were 3 responses from CCRI (Town and Country Planning) and Learning and teaching (Personal & Professional Development) which have been grouped under “Other”.

- The Faculty of Applied Sciences (AS) had the highest score for Overall satisfaction (14.g.), beating the sector score. The only area where it fell below the sector was Learning resources.
- The Faculty of Media, Arts and Technology (MAT) routinely had lower scores than other faculties but improved in 2010, mirroring results of the NSS. Across the sector arts students are generally less satisfied but in this case the lowest scores seem to be coming from Computing students. Although MAT is still scoring below other faculties, it scores higher than the sector in 2 out of 7 sections (Teaching and learning and Assessment and feedback).
- The Faculty of Applied Sciences (AS) had the highest section score (76.7%), which was in Overall experience. The Faculty of Business, Education & Professional Skills (BEPS) had the second highest section score, scoring 5% higher than any other faculty in Careers and professional development.